Privacy Policy

Proofcare Ltd is a UK roofing company. Our registered / head office (administration) is:

Suite G04, 1 Quality Court, Chancery Lane, London WC2A 1HR

We provide residential roofing services across Cumbria and nearby southern Scotland and travel to the property. There is no public yard for customers to visit.

Privacy enquiries: info@proofcare.co.uk or call 07930 618151.

When you use our contact / quote form, we may collect:

• Your name
• Phone number
• Email address
• Town / area
• Message details about your roofing enquiry

We may also collect technical data such as IP address, browser type and pages visited if you accept analytics cookies (see below).

We use enquiry data to:

• Respond to quote requests and questions
• Arrange a visit or call-back
• Keep records of customer communications

The legal basis is usually our legitimate interests in running the business and responding to your request, or taking steps at your request before a contract.

Form messages are sent to us by email. Depending on configuration, submissions may be handled by our website server and/or a form delivery provider (for example Web3Forms). We do not sell your personal data.

We use Google Analytics only if you accept cookies via our cookie banner. Analytics helps us understand how the site is used (for example which pages are visited). You can reject analytics cookies; the site will still work.

For more about Google’s processing, see Google’s own privacy materials. You can change your browser settings to block cookies.

We keep enquiry emails and related records only as long as needed to handle your request and for normal business / legal record keeping, then delete or anonymise them where practicable.

Under UK data protection law you may have rights to access, correct, delete or restrict use of your personal data, and to object to certain processing. To exercise these rights, contact info@proofcare.co.uk. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

We may update this page from time to time. The “Last updated” date at the top will change when we do.